Publications:
What standards to expect from the regulation of agencies that provide care in your own home
25 February 2011
This guide:
- explains important changes to the way home-care agencies are regulated.
- tells people about new essential standards of quality and safety that home-care agencies must meet, and how the Care Quality Commission (CQC) monitors these standards.
- tells people what to expect from the new standards, and what to do if they find that their home-care agency is not * helps people find out where to go to get up-to-date information on how the CQC considers their agency to be performing.
Back to top