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Critical success factors that enable individuals to die in their preferred place of death

23 February 2012

National End of Life Care Programme


Highlighting good practice from seven Primary Care Trusts across the country, this report identifies the critical success factors associated with improving end of life care and enabling a person to die in the place of their choice.

The report is intended as a starting point to help those commissioning and planning services to see what has worked well in other areas, however it does not suggest that one size fits all.

The factors that are considered critical are (not ranked):

  • Strong commissioning and clinical leadership
  • Use of nationally recognised drivers that attract payment – LES and CQUINs
  • Flexible budgets and care packages
  • Use of nationally recognised tools or their local equivalent – ACP, GSF, LCP, PPC, ADAs and CHC Fast Track Pathway
  • Shared electronic information systems
  • Clearly defined access to 24 hour cover
  • Development of care homes
  • Use of facilitator roles and co-ordination of care across boundaries
  • Training to support staff delivering end of life care.
Download Critical success factors that enable individuals to die in their preferred place of death 1.21MB PDF

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