Publications:
Care and Compassion?
Report of the Health Service Ombudsman on ten investigations into NHS care of older people
14 February 2011
This report tells the stories of ten people over the age of 65, whose families wrote to the office of the Health Service Ombudsman complaining about the poor standard of care they received in hospitals and from GPs.
You can
View the report on the website of the Parliamentary and Health Service Ombudsman
or
Download a copy – PDF or other format
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