Evidence
Sustainability and integration
Evidence showing how communications skills are sustained and integrated into the workplace after training
Enduring impact of communication skills training; results of a 12 month follow-up
Report on a randomised controlled trial which showed
- an enduring effect of communication skills training
- transfer into the clinic with course participants integrating skills into clinical behaviour and practice.
Fallowfield et al. (2003) Enduring impact of communication skills training; results of a 12 month follow-up British Journal of Cancer; 89: pp1445-1449
Read the abstract on the British Journal of Cancer website (accessed 11/05/2011)
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A longitudinal evaluation of a communication skills programme
A long-term follow-up study of an experiential communication skills training programme that found no statistically significant deterioration in eight of the nine areas of assessment skills that were evaluated.
Wilkinson S, Bailey K, Aldridge J, Roberts A (1999) A longitudinal evaluation of a communication skills programme Palliative Medicine;13(4): pp341–8.
Read the abstract on the Palliative Medicine website. (accessed 11/05/2011)